Turning Ideas into Impact
Design Systems & UX leader driving accessibility, scalability, and ROI.
Unique blend of design, engineering, and counseling experience that builds trust and leads change across orgs.
What People are Saying
"Getting to work with them on a project and then seeing them lead, I was able to learn so much through their example -- which made me a better advocate for the users and taught me how to handle ambiguity with grace."
Mia Huynh
Senior Product Designer/Co-worker
"I wholeheartedly recommend Monica for any role that requires a dedicated, results-driven, and inclusive leader. Their passion for art and deep focus undoubtedly contribute to their success and outcomes for the company."
Caro Von Esch
UX Strategist/Direct Manager
"One of the most impactful leaders I’ve had the chance to work with. The leadership of the Frontline Design System team was nothing short of transformative, both for the system itself and for everyone they managed."
Kevin Arbelaez
Web Developer/Direct Report
Beliefs and Skills
Product/UX Design
Facilitate design thinking workshops that align diverse perspectives into faster, stronger solutions
Center users early with rapid exploration and iterative testing to accelerate good design.
Build strong relationships—understand dynamics, foster honest conversations, deeply support growth.
Design System
Treat the system as a product that evolves with feedback, technology, and brand needs.
Improve partner outcomes—better UX, higher code quality, and faster velocity.
Build relationships first to drive deep adoption and maximize ROI.
Run fast, transparent intake so teams feel included, contribute, and become advocates.
Case Studies
If you don’t have the password for these stories send me a request and introduce yourself.
-
Accessibility for Diverse Hiring
Embedded WCAG AA across frontline tools, trained teams, and audited components to expand who can succeed in those roles.
-
Data-Driven Modernization
Targeted high-use microapps and replaced flat HTML with modular FUSE components, cutting $42K per year in maintenance and improving UX.
Read the Story -
Reigniting Engagement
Shifted FUSE to a community model with transparency, automation, and outreach, driving an 80% increase in contributions and stronger cross-product consistency.
Read the Story
Dig Into Details
Download a full resume to learn more about my experience and how I can help you.
Chit Chat Facts
-
I left Banff to go up and down a lot of mountain passes then through stunning dessert to finally arrive in Cuba….. (muffled cough) New Mexico.
-
Goth teen me had a vision of black carpet. Dad: “If you buy it, I will install it”, thinking I would never. Multiple Arby’s paychecks later, Dad is grumbling installing carpet.
-
I worked with Adolescents from 12 to 19 years old in an inpatient rehab facility. Rest assured if I can smoothly negotiate dynamics between teenagers in recovery, dynamics in corporate teams are not a problem.
-
Took 9 arduous days hiking up Kilimanjaro. When I finally reached the summit, it was breathtaking but REALLY REALLY cold!